WHAT WE DO

AI employees and systems for lean local teams.

LocalLink is a small studio out of Auburn, Alabama focused on one thing: installing a small stack of AI employees that plug into how your business already runs—so intake, follow-up, routing, and admin are handled for you, not by you.

Systems Audit & AI Blueprint

We start by mapping how your business actually runs today—where leads come from, how work moves, and where things break—then design a realistic plan for AI employees to carry the load.

A clear view of your lead, communication, and operations flow across channels.
Defined “AI employee” roles—what they own, where they hand off to humans, and what success looks like.
Guardrails for tone, boundaries, and edge cases so AI stays inside the lines.

AI Employee Design & Build

We design and build AI employees that feel like part of your team—using your language, your logic, and your tools.

Custom conversation flows for intake, updates, and follow-up that reflect how you actually talk to customers.
Private knowledge bases built from your offers, FAQs, and past messages—so AI isn’t guessing.
Safety, escalation, and “human-in-the-loop” points defined from day one.

Integrations, Automations & Routing

AI employees plug into the tools you're already using—so they can update records, move tasks, and keep everything in sync behind the scenes.

Connectors into CRMs, project trackers, calendars, and comms tools (where it makes sense).
Unified workflows across email, forms, SMS, and other channels so nothing falls through the cracks.
Automated routing rules: who gets notified, when to escalate, and what gets logged where.

Ongoing Optimization & Partnership

This isn't a one-off build. We stay in the loop, watching how your AI employees perform and tightening the system over time.

Track key metrics like response times, follow-through, and pipeline movement.
Adjust prompts, flows, and rules as your offers, team, and volume evolve.
High-touch support and transparent communication instead of “good luck, here’s your bot.”

What your AI employees might actually do.

Every business is different, but most of our partners start with 2–3 core AI employees that take over specific, repeatable workloads.

Lead & Inbox Orchestrator

Keeps all new inquiries organized and moving.

Captures leads from multiple channels, tags them, enriches details when possible, and routes them to the right person or next automation step—without you chasing notifications all day.

Follow-Up & Nurture Specialist

Makes sure warm leads don't go cold.

Sends thoughtful, on-brand follow-ups over days and weeks, checks in on quotes, and nudges people toward the next step—then flags humans when it's time to step in.

Task & Project Router

Makes sure work lands in the right place.

Converts conversations into tasks, updates statuses in your tools, and keeps your pipeline and project boards in sync with what's actually happening.

Reviews & Reputation Builder

Turns happy customers into social proof.

Detects when jobs are complete, sends personalized review requests, and guides customers to the platforms that matter most—so your online presence reflects the quality of your work.

A long-term AI systems partner, not a one-off build.

At a simple level, we help you offload real, painful workload onto AI employees that are designed around your business—not generic templates. We audit how you operate today, design a small stack of AI roles that make sense, wire them into your tools, and then keep tuning the system as you grow. If a website or funnel update is part of that journey, we handle that too—but the core value is a calm, predictable operation where AI quietly does the busywork in the background.

Start with a free AI Systems Blueprint